FAQ

How am I supposed to connect with the people I get matched with?

We have a video-call system on our platform and a call time will be scheduled automatically for you, based on your time preferences.



Are the meetings supposed to happen online or offline?

Meetings happen online via our video call system. In the call we have agenda, action commitment and other features embeded.



How often am I supposed to get matched?

It's up to you, the maximum is once per week, but you can skip weeks that are too busy for you.



What is the meeting format?

We use ROSA coaching system to structure conversations. The meeting is divided in 2 parts: first founder A coaches founder B, then they swap roles. Read more about ROSA coaching system in 'Methodology'



What if I don't value the educational emails that much?

No problem, feel free to unsubscribe.



With whom will I be matched with?

You will be matched with your peer who is a (co-)founder of a startup. Every week it will be a different founder. We ensure that only high-quality founders, who demonstrated progress and commitment are on the platform. For example, we typically don't take part-time founders working on a startup for the first time. We don't hire on-purpose any phycologists, life-coaches or therapists to the platform.



How can I cancel my subscription?

We are sad to see you go. To cancel a subscription go to https://www.growthclub.online/cancel-plan



FAQ

How am I supposed to connect with the people I get matched with?

We have a video-call system on our platform and a calendar invite will be sent automatically for you, based on your time preferences.



Are the meetings supposed to happen online or offline?

As the founder you meet will be typically from another country, meetings happen online via our video call system. In the call we have agenda, action commitment and other features embeded.



How often am I supposed to get matched?

It's up to you, the maximum is once per week, but you can also set-up biweekly/monthly meetings. We use either your calendar link, recurring time-preferrences, or weekly check-in system to determine most convenient time for you to have a meeting.



What is the meeting format?

Initially, founders state challenges about their startup that they strive to ahieve. This helps others to understand how they can best help you in the meeting. The meeting is guided by one of 6 frameworks that help you answer important questions about your startup and give you a bit more clarity in the direction. You can agree with your partner which of the frameworks you want to try on each meeting.

Each frameworks nudges you and your partner to ask good questions, brainstorm and commit to an action in the end.



With whom will I be matched with?

You will be matched with your peer who is a (co-)founder of a startup. Every week it will be a different founder. We ensure throught the interview process that only high-quality founders, who demonstrated progress and commitment are on the platform. For example, we typically don't take part-time founders working on a startup for the first time.



How can I cancel my subscription?

We are sad to see you go. To cancel a subscription go to https://www.growthclub.online/cancel-plan . All cancellation requests are processed within 2 business days.